About Scentpick

What is Scentpick?

Scentpick is a monthly subscription for perfume. Each month we suggest 6 new designer fragrances for you to try. Pick one and we’ll send you a 30 day supply, which means you can experiment with wearing a new scent every month.

What exactly will I get each month?

Each month we send you a 8ml spray filled with the scent you have picked. This spray will give you approx. 100-120 spritzes of perfume and will comfortably last for 30 days if you are applying once or twice a day.

When will I receive my first fragrance?

We send your fragrances every month on the 22nd and they should arrive within 5 to 7 business days. This means you should typically receive Scentpick at the end of each month between the 27th and 29th.

Are there any fragrances you recommend?

Each month we’ll recommend six new perfumes and you can pick any of these. We recommend perfumes based on trends, what season it is, and what we think you’ll love to wear. If you think you won’t like any of our recommendations then just drop us an email and we’ll find some suitable alternatives.

What if I want to try a particular fragrance?

We are always looking for interesting scents to share with our members. Let us know if there is a fragrance you really want to try and we’ll do our best to add it to our monthly selection.

Are your fragrances genuine?

Yes, we source all of our fragrances from authorised vendors or directly from brands and repackage the product into our convenient Scentpick sprays.

I don’t see the fragrance I want, can you stock it?

Sure, just email us at contact@scentpick.com and let us know what you want to see.

Subscription and Billing

What is the subscription term?

Scentpick is only available as a monthly subscription. Once you sign up you are rebilled on the 1st of every month. There is no long term commitment and you can cancel at any time.

How much does Scentpick cost?

Scentpick is charged as a monthly subscription. There is no additional charge for shipping.

How do I use my discount code?

If you have one of our discount codes then just add this in the voucher code box at the checkout to claim your discount.

When will I be billed?

You will be billed on the 1st of each month for that month’s subscription. However, if you join Scentpick between the 1st and the 22nd of the month we will bill your first month’s subscription immediately when you join. Doing this enables us to process your order right away so you will receive your first fragrance by the end of that month.

I don’t like a fragrance, can I return it?

Please let us know if you are not happy with a fragrance you have received. Unfortunately we can’t offer returns on subscriptions, but we’ll make sure you can get something you love next month.

How do I pick my next perfume?

Once you’ve joined Scentpick you can change the next perfume you’ll receive at any time. To do this login to your account and pick your next perfume

How do I insert my monthly refill spray into the case?

To change your Scentpick spray twist your case so that the silver cap is exposed. Pull on the cap to remove the entire spray from the case. Place your replacement spray firmly in the case and twist to close. Please note if you have a spray that gets stuck you can remove the transparent plastic label on the spray to ensure a better fit.

How do I update my account settings?

You can make changes to your account settings such as billing and address details using your Scentpick account. To do this login to your account using the details you signed up with.

Anything else?

Have another question? Just email us at contact@scentpick.com

Scentpick is independant and seperate from the brands and manufacturers listed.

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